The Interactive Voice Response System provides a 24-hour customer service to passengers, together with Customer Service Officers answering enquiries and providing timely assistance in person during office hours.
Hong Kong Water Taxi provides a customer service hotline to passengers, together with Customer Service Officers answering enquiries and providing timely assistance in person during office hours(09:00-18:00). Customer Service: Phone: +852 2994 8155 E-mail: cs@hongkongwatertaxi.com.hk Ticketing Service: Whatsapp: +852 5220 0126 E-mail: ticketing@hongkongwatertaxi.com.hk Address: Hung Hom (South) Ferry Pier Phone: +852 2994 8155 E-mail: cs@hongkongwatertaxi.com.hk